Help Center - Sip & Spill

Frequently Asked Questions (FAQ)

Here are some of the most frequently asked questions. If you can’t find the answer you need, feel free to contact our customer support team!

How do I track my order?

Once your order has shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the status of your shipment.

How can I return or exchange an item?

If you are not satisfied with your purchase, you can return it within 14 days of receiving the order. The item must be unused and in its original packaging. Please contact our customer service for instructions on how to initiate a return or exchange.

What payment methods do you accept?

• Visa
• MasterCard
• American Express
• PayPal
• Shop Pay & Apple Pay

Do you ship internationally?

Yes, we offer international shipping to several countries. Shipping rates and delivery times vary based on your location, and these will be calculated during checkout.

How do I contact customer support?

If you have any questions or need assistance, please contact us at sipandspill@hotmail.com or call us at +1 914-451-5551.